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v1.0.0 · Now with AI Studio

The AI-powered WhatsApp CRM your team was waiting for.

SwiftChat unifies sales, support, marketing and AI automation on WhatsApp — self-hosted, multi-tenant, and built for enterprise from day one.

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Provider-agnostic (Cloud API or on-prem) Multi-tenant workspaces Self-hosted via Docker
250+
Database tables
16
Messaging channels
40+
Built-in modules
99.9%
Uptime target
Platform

Everything you need to run WhatsApp at scale.

SwiftChat replaces four tools — helpdesk, CRM, marketing automation, and chatbot — with a single platform tuned specifically for WhatsApp.

Unified inbox

Assign, tag, snooze and resolve WhatsApp conversations from one collaborative inbox.

AI Studio

Reply suggestions, thread summaries, chatbot builder, and campaign copy — all built in.

Automations

Trigger-based workflows: welcome messages, tagging, escalation, off-hours auto-reply.

Analytics

Delivery, read, response, and CSAT metrics with team-level performance breakdowns.

Multi-tenant

Isolated workspaces with role-based access. Owner, admin, agent, viewer out of the box.

Enterprise security

Row-level security, audit logs, SSO-ready. Self-host on your own infrastructure.

How it works

From zero to shipping in one afternoon.

01

Install in minutes

Run the guided Setup Wizard. Point it at Postgres, create your Super Admin, and you're live.

02

Connect channels

Plug in WhatsApp Cloud API, Instagram, Messenger, Telegram, SMS, Email, and 10+ more.

03

Bring in your data

Import contacts by CSV, sync your catalog, and let the identity engine merge duplicates.

04

Automate & scale

Design chatbots, workflows, and campaigns visually. AI handles the repetitive replies.

Inbox

A conversation UI your agents will love.

Real-time updates, assignment routing, AI-generated summaries, and inline reply suggestions. Everything a support or sales team needs — nothing they don't.

  • Real-time WebSocket updates via Cloud realtime
  • Optimistic sends with delivery/read receipts
  • AI summary + suggested reply per thread
  • Full keyboard shortcuts
Hey, is SwiftChat available on-prem?
Yes! You can self-host via Docker or connect your own Cloud API.
Perfect. Can we get an enterprise proposal?
On its way — I'll include annual pricing and SSO options.
Multi-role

One platform. Seven purpose-built experiences.

Every role gets a tailored surface — from Super Admin control planes to a clean Client Portal.

Super Admin

Tenant management, quotas, feature flags, audit logs, platform-wide announcements and white-label config.

Admin

Workspace, billing, members, integrations.

Manager

Pipelines, campaigns, workflows, teams.

Agent

Inbox, tickets, contacts, deals in scope.

Provider

Bookings, service delivery, client tasks.

Client Portal

Conversations, invoices, quotes and files — branded to your tenant.

Integrations

Plug into everything your business already runs on.

Channels

WhatsApp Cloud API Instagram DM Messenger Telegram SMS Email Live Chat

AI providers

Gemini OpenAI Anthropic Groq Lovable AI

Business

Paddle Stripe Google Calendar Zapier Webhooks Zoom Meet
Security

Enterprise controls baked into the schema, not bolted on.

Roles live in a dedicated table and are evaluated by a SECURITY DEFINER function — no recursive RLS, no privilege escalation.

Read the security guide

Row-level security

Every user-scoped table enforced with auth.uid() policies.

2FA & sessions

TOTP, trusted devices, session revocation and login history.

GDPR-ready

Consent records, data export, retention policies, erasure.

Signed webhooks

HMAC-SHA256 with rotating secrets and delivery logs.

Customers

Trusted by teams that live on WhatsApp.

"We replaced three tools with SwiftChat in a weekend. The AI reply assistant alone paid for the year."
M
Marta O.
COO, Fjord Labs
"Multi-tenant, self-hosted, and actually documented. My developers stopped fighting the platform."
R
Rahul K.
CTO, Meridian Group
"The Client Portal is the reason we won our last two enterprise deals. It looks like our product."
A
Ana S.
Founder, Cascade
Pricing

Simple pricing. No per-agent tax.

Free

$0/ month

For solo makers testing the waters.

  • 1 workspace
  • 500 messages/mo
  • Community support
Start free
Most popular

Growth

$49/ month

For growing teams that live on WhatsApp.

  • Unlimited agents
  • 25,000 messages/mo
  • AI Studio included
  • Priority support
Start trial

Enterprise

Custom

For regulated & multi-brand orgs.

  • Multi-tenant
  • SSO / SAML
  • Self-hosted deployment
  • SLA + dedicated support
Contact sales
FAQ

Answers before you ask.

Still curious? The full developer documentation covers every module in depth.

Can I self-host SwiftChat?+

Yes — ship it with Docker, Cloudflare Workers, a VPS via systemd, or cPanel. Full instructions in the docs.

Do you support the official WhatsApp Cloud API?+

Yes. SwiftChat is built directly on Meta's Cloud API — no third-party gateways or proxies.

Is it truly multi-tenant?+

Every workspace is fully isolated at the row level with RLS, dedicated storage paths, and role-scoped policies.

What's included with a license?+

Full source, database migrations, docs portal, PWA assets, and 6 months of support with lifetime updates.

Which AI providers are supported?+

Gemini, OpenAI, Anthropic, Groq and the Lovable AI Gateway — behind a single abstraction you can swap at any time.

Can I white-label it?+

Yes. Branding, PWA icons, colors, domain and email sender are all configurable per tenant.

Ship your WhatsApp CRM this week.

Get started in minutes — no credit card, no per-agent fees, no setup calls.

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